SMS terms and conditions
Last updated: 7 August 2026
These terms apply to text messages sent by Call & Close, a service of Yusuf & Associates Real Estate Solutions LLC, doing business as Real MVP Realty Group. Messages you receive from us may be signed with either name.
What the program is
Call & Close sends text messages to people who have contacted us about a property — usually to confirm an appointment, send a reminder, or follow up on an enquiry you started. We do not send messages to people who have not contacted us.
How you opt in
You opt in by giving us your mobile number and agreeing to be contacted, in one of these ways:
- On a phone call with us. We ask, in plain words, whether it is alright to contact you at that number about the property. Your answer is recorded, and we keep the exact words you used.
- By submitting a form on our website that says we may text you.
- By texting us first at the number we gave you.
Consent to receive text messages is never a condition of buying anything, of us making an offer, or of any transaction with us.
What we send, and how often
- Appointment confirmations and reminders
- Follow-up about a property you contacted us about
- Replies to a question you asked us
- Notice that a document is ready for you
Message frequency varies and depends on your enquiry. In most cases it is a small number of messages relating to one property. We do not send recurring marketing blasts.
Message and data rates may apply. Your mobile carrier may charge you for sending and receiving text messages, according to your plan. We do not charge for the messages themselves.
How to stop
Reply STOP to any message from us. You will get one final message confirming you have been unsubscribed, and then no further texts.
You can also ask us to stop by emailing support@callandclose.com or telling us on a call. We honour opt-outs immediately, not "within ten business days".
To start again after opting out, reply START or contact us.
How to get help
Reply HELP to any message and we will reply with contact details. You can also reach a person at support@callandclose.com or (214) 814-8105, Monday to Friday, 9am – 6pm Central.
Sending hours
We do not send text messages before 8am or after 9pm in your local time.
Carriers
Supported carriers include AT&T, Verizon Wireless, T-Mobile, Sprint, Boost, U.S. Cellular, MetroPCS, Cricket, and others. Carriers are not liable for delayed or undelivered messages. Delivery is not guaranteed, and messages may not be delivered if your phone is off, out of range, or your plan does not include text messaging.
Your privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. See our privacy policy for the full detail of what we collect and who processes it on our behalf.
Changes
We may update these terms. The date at the top shows when they last changed.
Contact us
Email: support@callandclose.com
Phone: (214) 814-8105
Mail: 2442 S Collins Street, Ste 108-204
Arlington, TX 76014